Talon Media

The internet home of the Talon Media Group. Established in 1996 by Barry Reese, Talon Media is a full service internet multimedia consultancy at YOUR service. Talon Media caters to individuals, sole proprietors, non profit and for profit businesses of every size. Follow our blog at http://www.talonmedia.org or call 301 - 485 - 6584 for professional, friendly, welcoming, can do, WILL DO service! Thanks!

Resume of Barry Reese

Barry Reese
 1014 Anne Street, Takoma Park, Maryland 20912

Email: BarryReese@TalonMedia.org Phone:  202-345-0285

EDUCATION:

CompTIA A+ certified                                      4/2010





Bachelor of Science, Sociology
University of Missouri- St. Louis                      5/1989





Associate of Arts,Business  
St. Louis Community College                                    6/1986



SKILLS: CompTIA A+ certified team player offering 14 years total experience
in information technology with 94% quality assurance record in IT positions.



  • Problem resolution via telephone and in person


  •   Installed operating systems and  applications


  •  Contacted hardware and software vendors for licensed services, warranty and non-warranty repairs


  •    Built new and reassigned systems for network communications


  •   Project Management


  •   Customer Service


  •  Troubleshoot workstations, networks, software applications, and phones


  •   Installed and configured peripherals


  •  Applied system firmware


  • Contact list and website management


  •   Troubleshoot connectivity problems


  •   Social Networking


  •   HTML web page design


  •   Microsoft Office



RELEVANT EXPERIENCE:


Founder/ Publisher                                  1996 - Current  
Talon Media Group, AnnandaleVA 


Self-published Talon, an interactive quarterly CD-ROM magazine and its associated websites. HTML web page design and website management. Multimedia Authoring with MS PowerPoint and Asymetrix Compel software.





Technical Liaison
Ormes’ Temple, Alexandria, VA          2008-Current


Performed website modifications using HTML, JavaScript, CSS and proprietary control panels. Distributed periodical newsletter by e mail. Maintained, updated, added and deleted recipients from Outlook based mailing list.  Integrated mailing list with social networking sites. Created promotional materials for workshops and events. Assisted in presentation of workshops. Performed photography and graphic arts tasks as needed.





Cable Modem Technical Support Agent      1999- 2001 
RCN, SpringfieldVA  


Researched, documented and resolved advanced technical support, billing research, and metrics tracking issues. Performed first level troubleshooting and support for RCN’s nationwide cable modem subscriber base.  Interviewed users, analyzed requests, and quickly determined, documented and communicated appropriate resolution/escalation to users. Performed subsequent follow-up as consistent with IT standards








Internet Customer Support Agent              1998- 1999 
RCN, Springfield VA


Researched and resolved customer issues, including technical support, billing research, and metrics tracking. Performed first level troubleshooting and support for the company's subscriber base.  Interviewed users, analyzed requests, and quickly determined, documented and communicated appropriate resolution/escalation, to users. Performed subsequent follow-up as consistent with IT standards


ADDITIONAL EXPERIENCE:


Research Interviewer                              2008 – 2010
REDA International, WheatonMD


Conducted telephone survey research on a variety of topics with business and residential respondents





Lab Associate                                          2005 - 2007
Moto Photo, BethesdaMD


Film graphics, sales & service for retail clientele in general purpose consumer photo lab.





Independent Contractor                            2002– 2005
Capitol Hill Delivery, Washington DC  


Logistics planning & delivery for contract clients including legal, medical, political, and general business fields











REFERENCES: AVAILABLE ON REQUEST and on LINKED IN