Talon Media

The internet home of the Talon Media Group. Established in 1996 by Barry Reese, Talon Media is a full service internet multimedia consultancy at YOUR service. Talon Media caters to individuals, sole proprietors, non profit and for profit businesses of every size. Follow our blog at http://www.talonmedia.org or call 301 - 485 - 6584 for professional, friendly, welcoming, can do, WILL DO service! Thanks!

Resume of Barry Reese

Barry Reese
 1014 Anne Street, Takoma Park, Maryland 20912

Email: BarryReese@TalonMedia.org Phone:  202-345-0285


CompTIA A+ certified                                      4/2010

Bachelor of Science, Sociology
University of Missouri- St. Louis                      5/1989

Associate of Arts,Business  
St. Louis Community College                                    6/1986

SKILLS: CompTIA A+ certified team player offering 14 years total experience
in information technology with 94% quality assurance record in IT positions.

  • Problem resolution via telephone and in person

  •   Installed operating systems and  applications

  •  Contacted hardware and software vendors for licensed services, warranty and non-warranty repairs

  •    Built new and reassigned systems for network communications

  •   Project Management

  •   Customer Service

  •  Troubleshoot workstations, networks, software applications, and phones

  •   Installed and configured peripherals

  •  Applied system firmware

  • Contact list and website management

  •   Troubleshoot connectivity problems

  •   Social Networking

  •   HTML web page design

  •   Microsoft Office


Founder/ Publisher                                  1996 - Current  
Talon Media Group, AnnandaleVA 

Self-published Talon, an interactive quarterly CD-ROM magazine and its associated websites. HTML web page design and website management. Multimedia Authoring with MS PowerPoint and Asymetrix Compel software.

Technical Liaison
Ormes’ Temple, Alexandria, VA          2008-Current

Performed website modifications using HTML, JavaScript, CSS and proprietary control panels. Distributed periodical newsletter by e mail. Maintained, updated, added and deleted recipients from Outlook based mailing list.  Integrated mailing list with social networking sites. Created promotional materials for workshops and events. Assisted in presentation of workshops. Performed photography and graphic arts tasks as needed.

Cable Modem Technical Support Agent      1999- 2001 
RCN, SpringfieldVA  

Researched, documented and resolved advanced technical support, billing research, and metrics tracking issues. Performed first level troubleshooting and support for RCN’s nationwide cable modem subscriber base.  Interviewed users, analyzed requests, and quickly determined, documented and communicated appropriate resolution/escalation to users. Performed subsequent follow-up as consistent with IT standards

Internet Customer Support Agent              1998- 1999 
RCN, Springfield VA

Researched and resolved customer issues, including technical support, billing research, and metrics tracking. Performed first level troubleshooting and support for the company's subscriber base.  Interviewed users, analyzed requests, and quickly determined, documented and communicated appropriate resolution/escalation, to users. Performed subsequent follow-up as consistent with IT standards


Research Interviewer                              2008 – 2010
REDA International, WheatonMD

Conducted telephone survey research on a variety of topics with business and residential respondents

Lab Associate                                          2005 - 2007
Moto Photo, BethesdaMD

Film graphics, sales & service for retail clientele in general purpose consumer photo lab.

Independent Contractor                            2002– 2005
Capitol Hill Delivery, Washington DC  

Logistics planning & delivery for contract clients including legal, medical, political, and general business fields